Privacy Policy

At Fashigen Sales (“we”, “us”, or “our”), we approach your privacy with the same precision we apply to our premium streetwear designs. This policy outlines how we collect, use, and protect your personal information when you visit fashigen.com (the “Site”).

1. INFORMATION WE COLLECT

We collect only what’s essential to deliver our urban fashion experience:

• Identity Data: Name, username, or similar identifier when you create an account
• Contact Data: Billing/delivery addresses, email, and phone numbers
• Transaction Data: Payment details (processed securely through PCI-compliant gateways; we never store full card numbers)
• Technical Data: IP address, browser type, device information, and browsing patterns
• Profile Data: Purchase history, preferences, and survey responses
• Usage Data: How you interact with our Site, including clickstream data

2. HOW WE USE YOUR DATA

Your information fuels our minimalist approach to premium service:

• Process orders with military-grade security (256-bit SSL encryption)
• Curate personalized urban fashion recommendations
• Enhance our Site’s performance and your browsing experience
• Send service communications (order confirmations, shipping updates)
• Prevent fraud and maintain transaction security
• Comply with legal obligations (customs, tax regulations)

3. DATA SHARING & GLOBAL TRANSFERS

We treat your data like our limited-edition designs—with careful discretion:

• Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT security partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

As a global brand, data may be transferred internationally with appropriate safeguards.

4. DATA RETENTION & SECURITY

We retain your information only as long as necessary—like a perfectly timed seasonal collection:

• Order data: 5 years for tax/compliance purposes
• Marketing preferences: Until you opt-out
• Website analytics: 26 months for trend analysis

Our security measures include:

• PCI-DSS compliant payment processing
• Enterprise-grade firewalls and encryption
• Regular security audits
• Strict access controls

5. YOUR RIGHTS

You control your data like you style your streetwear—with intention:

• Access: Request copies of your personal data
• Rectification: Update inaccurate information
• Erasure: Request deletion where applicable
• Restriction: Limit how we use your data
• Portability: Obtain your data in a machine-readable format
• Objection: Opt-out of marketing or certain processing

Submit requests to [email protected]. We’ll respond within 30 days.

6. COOKIES & TRACKING

Our Site uses essential and analytical cookies—like the perfect accessories to complete your outfit:

• Strictly Necessary: Session cookies for checkout functionality
• Performance: Google Analytics to understand traffic patterns
• Functional: Remember your preferences and login details
• Targeting: Social media pixels for relevant promotions (opt-in)

Manage preferences via your browser settings or our cookie consent banner.

7. CHANGES TO THIS POLICY

We may update this policy like we refresh our collections—with notice. Significant changes will be emailed to account holders and posted prominently on our Site.